Author Archives: Julie Munro

Reviewing Standard Pre-Op Tests For Medical Tourists

over treatment in medical tourismI wonder how many of the 45 medical tests and treatments recently named by U.S. physician groups as possibly wasteful, harmful or simply too expensive are routinely done in medical tourism?

The “List of 45” comprising five tests physicians and patients should Read more…

The New Economics Of Medical Tourism: A New Era

New economics of medical tourism infographicHow much value does a medical tourist really get when going abroad for medical treatment?

What is the true cost of a hip transplant for a medical traveler? What is the going rate for a medical tourist’s breast augmentation? Should one travel to India or to Mexico to get the best savings from a coronary angioplasty? Read more…

Why Medical Tourism Facilitators Get A Bad Name

Medical Tourism FacilitatorDear medical travel facilitator,

If I were a patient whom you are soliciting for business, here is what I would likely learn about you on the internet. Read more…

How Care Management Improves Quality Outcomes In Medical Tourism

Medical tourist stranger in a strange landMost hospitals that are operating a medical tourism program tend to ignore a lot of elements of patient care management for their medical tourists. Care management is all about safety – safety for the patient and safety for the provider.

Putting aside the obvious differences a patient encounters between having care at home and traveling abroad for care, medical treatment is becoming increasingly complex and choices for care more often Read more…

Hospital Customer Service Does Not Guarantee Satisfaction

Customer ServiceAs retailers are turning away from using the phrase “customer service”, hospitals and clinics especially in medical tourism are embracing this phrase wholeheartedly.

Medical providers define customer service according to their own needs. Mostly, as evidenced in hospitals I’ve worked with, “customer service” Read more…