Hospitals are learning how today’s patients are so different from those just 20 years, or even 10 years ago. With the internet and its boom in information sources, with medical tourism bringing Read more…
Implementing A Customer Service Strategy In A Hospital
Game changing customer service for hospitals
Ever since hospitals have started realizing the importance of marketing in their scheme of things, the rules of the game for hospitals have changed.
Creating a favorable impression for the hospital is a very complex job and would test the mettle of any service industry veteran. Customer service has become a keystone to creating a favorable impression and, Read more…
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