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Authors and contributors to MTQUA publications

Julie W. Munro

Julie MunroJulie W. Munro, President of MTQUA, is CEO of InterMed Global and heads a consulting team providing leadership to health care and medical tourism enterprises in strategic planning, development and implementation, media and public relations management, strategic international marketing and internet marketing.

Ms. Munro founded InterMed Global as a consultancy and training company based on her work at Cosmetic Surgery Travel which she established in 2003. One of the earliest medical travel agencies, today Cosmetic Surgery Travel is a leading international medical travel facilitator bringing patients from around the world for medical treatment in Singapore, Thailand, Korea and other countries.

She is former Vice President of the International Medical Travel Association and contributes to Healthcare Finance News and other publications. She speaks frequently at health care and medical tourism related events.

She is author of Best Practices in Medical Tourism papers including Care and Management of Traveling International Patients and What Is Medical Tourism? and she is a frequent contributor to the MTQUA blog and newsletter Inside Medical Travel.

Sandra J. Millar

Sandra J. Millar, formerly COO Bhavana Phuket Addiction Treatment Centre in Phuket, Thailand, is an international business and health care specialist with more than 30 years experience in health care practice, marketing, and tourism program development.

Mrs. Millar was of International Operations at Phyathai 2 Hospital (Harvard Medical affiliated), and International Affairs Director at Samitivej Hospital (JCI-accredited) in Bangkok, where she participated in the preparatory stages of accreditation. She provided assistance in strategic planning, international marketing, policy and operational protocols, patient consultations, paralegal and insurance resolution, end-of-life family counseling and patient safety issues for more than eight years.

In Canada, she was Senior Disciplinary Judge for the College of Nurses of Ontario, chairing Strategic Planning, Fitness to Practice and Communication committees, and an advisor and partner in private consortia for the development of health care investment opportunities in Saudi Arabia, Jordan, Viet Nam and Thailand.

She is author of the Best Practices in Medical Tourism paper, Great Every Time: Delivering Excellent Patient Experience By Managing Critical Touchpoints In Medical Tourism