A tourist books a holiday at a hotel advertising a seaside location and ocean view. Upon arrival, the tourist finds the sea is across a highway and down a cliff from the hotel. The ocean can only be viewed from a few rooms on the highest floor of the hotel.
Yes, it is technically by the sea but not as advertised in the brochure and on the web. The tourist complains and seeks compensation, as a discount, a free meal or extra nights. Read more…
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