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What makes Prince Court Medical Center great?

Prince Court Medical Center, Kuala Lumpur, Malaysia

PCMC patient room

This Prince Court Medical Center single patient room overlooks a world-famous landmark, the Petronas Twin Towers.

Prince Court Medical Center is MTQUA’s Top Hospital for Medical Tourists for 2013. See all Top 10 World’s Best Hospitals For Medical Tourists.

Prince Court Medical Center provides excellent surgery options for medical travelers. It pays exceptional attention not only to the medical care its doctors and nurses provide but to the details of patient comfort. Its special services include a sophisticated burn unit, and an In Vitro Fertility unit with a multiple fetal monitoring system.

Featured medical tourism services

A senior manager now oversees the Front Office and coordinates services from the concierge desk, admissions, language interpretation, and the international business lounge. Airport pickup, letters of appointment and visa extension with the Immigration office are arranged as needed. Special room rates for Prince Court patients have been negotiated at nearby hotels.

Prince Court Medical Center lobby

The Prince Court Medical Center architect-designed lobby fills with natural light.

Prince Court Medical Center continues to be a major participant in the Malaysian Health Travel Council’s activities in road shows and exhibitions, including Bangladesh, Hong Kong, China, Indonesia, and Myanmar.

The website has been redesigned to offer specific clinical information, educational articles and comprehensive write-ups. The website is expected to be one of the most important communication channels to promote our services, specialists and expertise.
See all Top 10 World’s Best Hospitals For Medical Tourists.

Continuing enhancements to quality and safety

Prince Court Medical Center continues to be the only private hospital with a full fledged eMR (Cerner) coupled with RIS/PACS (Siemens). Changes and improvements in medical equipment and procedures in the past year include

  • obstetrics monitoring upgrade to allow for multiple fetal monitoring, an important asset for an active IVF program
  • installation of the Swisslog Pillpick system for inpatient medication dispensing (the hospital recently achieved HIMSS Level 6 for closed loop medication dispensing)
  • evaluation of a card-based USB for uploading imaging data for medical travelers as an alternative to the current disk storage system
  • regular patient security drills that include fire, bomb threat, and abduction of babies
    use of radio frequency identification “smart tags” for infant safety
  • and investment in dialysis equipment

Responsible and responsive management

Prince Court Medical Center staff

Prince Court Medical Center nurses and staff attend to medical tourists.

Malaysia is unique in having a medical fee schedule that is mandated by law. The Fee Schedule is within the Private Healthcare Facilities & Services Act 1998 / 2006 Regulations and prescribes the maximum fees that may be charged by physicians for consultations, ward rounds and procedures.

“PCMC is now under direct management of experienced Malaysian managers chosen for their experience and expertise within the local private hospital sector, with key position holders having a minimum of 10 years prior private hospital experience,” says Dr. Chong Su-lin, Managing Director of Prince Court Medical Center. “There has been no change of ownership. The owner is still Petronas Hartabina.”
See all Top 10 World’s Best Hospitals For Medical Tourists.