Medical Travel Quality Alliance

MTQUA query leads Visa to correct $439 billion error for medical tourism industry.

FOR IMMEDIATE RELEASE

MTQUA Medical Travel Quality Alliance inquiry leads Visa to correct its report and admit $439 billion is not value of medical tourism industry.

August 21, 2016 – Scottsdale, Ariz. and Bangkok – Visa has corrected an error it made in reporting earlier this year that the value of the global medical tourism industry was $439 billion.

“The valuation was clearly a mistake but it was already spreading across the internet like a weed,” said Julie Munro, president of Medical Travel Quality Alliance (MTQUA).

Download PDF press release.

“We asked Visa to check this figure,” said Munro, who first noticed it was curiously identical to a value for the wellness tourism while reviewing content for the joint MTQUA – International Air Transport Association (IATA) Medical Travel Specialist Diploma program for travel agents.

She noted that online bloggers and news aggregators tend to accept even outrageous statements if they come from seemingly reliable sources.

“We all have a responsibility to stop transmitting this false information as it can wrongly influence government and private spending and investment in many countries around the world,” Munro said.

Visa has issued the following statement:

Visa’s recent study, Mapping the Future of Global Travel and Tourism, included a figure that estimated the size of the medical tourism industry at $439 billion… Upon further review and based on additional information, Visa will be updating that figure at about $50 billion based on industry consensus. We apologize for the confusion this may have caused.

“$439 billion is a widely cited figure for wellness tourism, a completely different sector, as we reported in our 2013 study for the Global Wellness Institute (GWI),” said Ophelia Yeung, GWI Senior Research Fellow. “I suspect that someone confused medical tourism with wellness tourism, a common mistake that is not doing a favor to either industry.”

Estimates for global medical tourism were first presented about ten years ago by management consulting firms McKinsey & Co. and Deloitte. Today, the global medical tourism industry is widely described as around $50 billion in value.

“It hasn’t grown eight-fold in the past couple of years,” said Munro.

On July 27, 2016, the Medical Tourism Association (MTA) issued a press release: Medical Tourism Industry Poised for 25% Year-Over-Year Growth by 2025. The release cited the (now incorrect) Visa figures, saying “the medical tourism industry was valued at a staggering USD 439 billion.”

Responding to Visa, MTA president Renee-Marie Stephano replied, “We will not be distributing information without appropriate clarification.”

Medical Travel Quality Alliance (MTQUA, https://mtqua.org), an independent international organization founded in 2009 to promote the special safety and quality needs in treatment and care of medical tourists, publishes the Top 10 World’s Best Hospitals For Medical Tourists™ and Best Practices in Medical Tourism. Medical tourism certification from MTQUA is the only global evidence-based review of quality of care for hospitals, clinics, agencies, and related medical tourism services and providers.

CONTACT: Caroline Bodanis caroline@mtqua.org
Telephone (USA) +1 602-635-4664; (Thailand) +66 85 902 4500

7 trends to watch in medical tourism in 2016

FOR IMMEDIATE RELEASE

7 trends to watch in medical tourism in 2016 – a baby boom, hot new destinations, and ethics – from industry leader Medical Travel Quality Alliance.

March 2, 2016 – Bangkok and Scottsdale – A global baby boom in 2016 is one of seven trends and issues that will affect the medical tourism industry this year, according to industry leader Medical Travel Quality Alliance (MTQUA, https://mtqua.org)

“This will be a very interesting year. Prepare for a baby boom in medical tourism and plenty of debate around the kind of treatment medical travelers get in hospitals, and by doctors and agents,” says Medical Travel Quality Alliance president Julie Munro.

Download PDF release.

Americans will be looking for baby surrogates in countries from Cambodia to Ukraine; Chinese will be looking to America for surrogates and as a place to give birth; and everyone from Australians to Zambians will be asking for gender selection along with advanced and leading edge fertility treatments.

Some agencies and clinics, especially in Bangkok and California, are already preparing to handle up to 300 patients a month.

Chinese baby boom“Established agents are going bankrupt, there’s talk of corruption and questionable practices. I expect to see hot debates over ethics and medical traveler rights, especially considering the recent treatment of medical tourists by the Dominican Republic,” says Munro.

MTQUA, a key industry player, providing medical travel certification and standards, medical travel advisories, best practices, and medical traveler bill of rights, identifies these seven key trends and issues for the medical tourism industry for 2016.

1. A medical tourism baby boom.

Traditional fertility treatments, commercial surrogacy contracts, and “birthright” tourism will all see greater numbers mainly because Chinese couples now can have more than one child per family. Many Chinese, Brits, Americans and Australians will also be exploring gene editing, three-person embryo procedures, and other emerging ethically-borderline processes.

2. Demand for guarantees by patients and doctors.

Bankruptcies, rumors of FBI investigations, charges of patient trafficking make medical travelers more careful in choosing facilitators and providers.

3. Growing questions about the quality of results.

The first medical travel advisory on the medical tourism industry, from MTQUA, made many people ask if enough is being done to protect medical tourists from higher risk to their safety and lower quality of care and outcomes.

4. Medical travel specialization in degree and diploma programs at universities and colleges.

Gulf Medical University in Ajman, UAE is among the first to offer formal courses in aspects of medical tourism.

5. The next “hot” medical travel destinations.

As Cuba opens up to American tourists, medical tourism promoters and bloggers are already claiming it is a great treatment choice for medical travelers. Not so fast, say the Cayman Islands and Iran.

6. Slowing of outbound government-sponsored medical travel.

Governments sponsoring outbound medical tourists, such as Dubai, Saudi Arabia, Kazakhstan and Nigeria are cutting back medical travel budgets, searching for cheaper alternative destinations and demanding better clinical outcomes.

7. Certification and accreditation confusion.

Certification and accreditation programs generally suggest that industry leaders have arrived at a consensus for standards and best practices. In medical tourism, this is not the case so far, though progress continues to be made.

The detailed trends report may be found here.

Medical Travel Quality Alliance (MTQUA, https://mtqua.org/), founded in 2009, is an independent international organization that develops and promotes the highest standards of excellence in delivering treatment and care to medical travelers and health tourists. It certifies hospitals, clinics and medical travel service providers worldwide for safety and quality in support of treatment, care and services for medical tourists, and issues an annual list of the Top 10 World’s Best Hospitals for Medical TouristsTM.

CONTACT:
Caroline Bodanis
Email caroline@mtqua.org
Telephone (USA) +1 602-635-4664, (Thailand) +66 85 902 4500

Medical travel and health tourism services for patients

Medical travelers require many services to support and ensure successful outcomes for medical treatment and procedures.

MTQUA offers these service listings to those who provide support for medical travelers and health tourists. Anyone who uses the services of these and other service providers and has a problem is encouraged to contact us about their concerns. If we can help to resolve the matter, we will be happy to do so.

Medical travel and health tourism services for providers

Medical travelers require many services to support and ensure successful outcomes for medical treatment and procedures.

MTQUA offers these service listings to those who provide support for medical travelers and health tourists. Anyone who uses the services of these and other service providers and has a problem is encouraged to contact us about their concerns. If we can help to resolve the matter, we will be happy to do so.