international patients

Jordan’s Specialty Hospital gets MTQUA international medical tourism certification.

FOR IMMEDIATE RELEASE

Jordan’s Specialty Hospital promises medical tourists a new reason to trust its quality with MTQUA international medical tourism certification.

Specialty Hospital, Amman, shows commitment to excellence in health care in becoming the country’s first internationally certified hospital for medical travelers through Medical Travel Quality Alliance.

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November 21, 2016 – Amman and Scottsdale, Ariz. – One more reason medical tourists can trust Specialty Hospital, Amman to deliver quality of care is it has become Jordan’s first health care provider to achieve international medical tourism accreditation from the US-based Medical Travel Quality Alliance MTQUA.

“Acquiring MTQUA certification is another distinction on our quality journey and increases a patient’s trust and loyalty and at the same time it improves patient satisfaction. And because this certificate looks at the critical areas that a medical tourists need, when we achieve this award it will ensure that our services will meet and exceed our medical tourists’ expectations,” said Dr. Fawzi Al-Hammouri, the hospital’s CEO & General Manager.

Specialty Hospital underwent a months-long evaluation that included in-depth interviews and a formal review of its operations, processes and procedures against international standards of quality in 10 non-clinical areas that directly influence a medical traveler’s wellbeing and outcomes.

Hospitals, clinics and agencies in more than 20 countries are certified by MTQUA.

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“Specialty Hospital is an outstanding health care facility that has shown us it understands the different and special needs that international patients have when they come for treatment as medical tourists,” said Julie Munro, president of MTQUA, in awarding medical tourism certification for the hospital. “Its International Patients Office is highly organized and responsive to the challenges posed by caring for foreign patients.”

The MTQUA evaluation team reviewed how the hospital manages a medical tourist through the inquiry process, intake and treatment, and care management after discharge. It reported on the hospital’s website and internet marketing, communications procedures, privacy and security measures, multicultural sensitivity, International Patient Services department, care support services and certain operations and business procedures that influence the quality of treatment and care a medical tourist receives.

“Medical tourists are not ordinary patients, and they are not typical tourists,” added Ms. Munro. “When they are in a strange land, away from family and community, they need to know they will get an international standard of care at the destination.”

More information about Specialty Hospital.

Specialty Hospital (https://www.specialty-hospital.com/en/) is a leading private teaching hospital providing high quality medical services to Jordanians and foreign patients. Officially inaugurated under Royal patronage in 1993, the hospital has 265 beds, 90 resident doctors, 343 nurses and 700 consultants. It has served more than 4.6 million patients from Jordan and 83 nationalities. Around 40% of Specialty Hospital admissions are non-Jordanians.

Medical Travel Quality Alliance (MTQUA, https://mtqua.org), an independent international organization founded in 2009 to promote the special safety and quality needs in treatment and care of medical tourists, publishes the Top 10 World’s Best Hospitals For Medical Tourists™ and Best Practices in Medical Tourism. Medical tourism certification from MTQUA is the only global certification program for hospitals, clinics, agencies, and related services and providers.

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Contact:
Caroline Bodanis caroline@mtqua.org
Telephone (USA) +1 602-635-4664 (Thailand) +66 85 902 4500

Lanka Hospitals is first in Sri Lanka to achieve MTQUA international medical tourism certification.

FOR IMMEDIATE RELEASE

Lanka Hospitals is first in Sri Lanka to achieve MTQUA international medical tourism certification.

Lanka Hospitals, Colombo shows leadership in health care quality by becoming the country’s first internationally certified hospital for medical tourists through Medical Travel Quality Alliance.

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September 15, 2016 – Colombo and Scottsdale, Ariz. – Lanka Hospitals has become Sri Lanka’s first health care provider to achieve international medical tourism accreditation from the US-based Medical Travel Quality Alliance (MTQUA).

“We have been most impressed with Lanka Hospitals’ medical and support teams during the certification process,” said Julie Munro, president of MTQUA, in awarding medical tourism certification for the hospital. “It is ready to take leadership in helping move forward Sri Lanka’s medical tourism sector.”

Lanka Hospitals underwent a months-long evaluation that included in-depth interviews and a formal review of its operations, processes and procedures against international standards of quality in 10 non-clinical areas that directly influence a medical traveler’s wellbeing and outcomes. Hospitals, clinics and agencies in more than 20 countries are certified by MTQUA.

“Sri Lanka being a tourist destination, has now embarked on a journey of attracting tourism to earn foreign revenue. Lanka Hospitals is fulfilling all international standards because we want to place the hospital and country among the top medical tourism providers,” said Dr. Sarath Paranavithana, Chairman, Lanka Hospitals.
The MTQUA evaluation team reviewed how the hospital manages a medical tourist through the inquiry process, intake and treatment, and care management after discharge. It reported on the hospital’s website and internet marketing, communications procedures, privacy and security measures, multicultural sensitivity, International Patient Services department, care support services and certain operations and business procedures that influence the quality of treatment and care a medical tourist receives.

“Medical tourists are not ordinary patients, and they are not typical tourists,” added Ms. Munro. “When they are in a strange land, away from family and community, they need to know they will get an international standard of care at the destination.”

Lanka Hospitals (https://www.lankahospitals.com), since 2002, has been at the forefront in advancing Sri Lanka’s health care services and is considered the best facility in the country. It is accredited by the Joint Commission International. Spread over 350,000 square feet with 7 acres of landscaped garden, it is an 11-storey 350-bed multi-specialty tertiary care hospital offering a complete range of the latest diagnostic and high-end medical technology. It has a helipad and is the only private medical facility in Sri Lanka equipped for air-ambulance services with the capability of providing medical support during transfers.

More information about Lanka Hospitals.

Medical Travel Quality Alliance (MTQUA, https://mtqua.org), an independent international organization founded in 2009 to promote the special safety and quality needs in treatment and care of medical tourists, publishes the Top 10 World’s Best Hospitals For Medical Tourists™ and Best Practices in Medical Tourism. Medical tourism certification from MTQUA is the only global certification program for hospitals, clinics, agencies, and related services and providers.

Download PDF Press Release

Contact:
Caroline Bodanis caroline@mtqua.org
Telephone (USA) +1 602-635-4664

MTQUA Medical Travel Patient Registry service

Rest assured of your safety and quality of treatment -and care

Medical Travel Quality Alliance offers this confidential service to medical tourists, their families and loved ones, and their home-based doctors as assurance a patient’s medical treatment and care is proceeding as planned.

Confidential support

The information you provide stays in our private, secure database, to be used only when those you have named ask for our assistance.

Register now.

When you register your intended plans as a medical traveler with the MTQUA Medical Travel Patient Registry, you are not alone on your medical travel journey. If your family, friends and loved ones have any concerns, if your communications with them are broken, if you have any sort of problem, we are there for you. A number to call, a person to speak with, 24 hours a day, seven days a week during your medical travel.

Additional registry services

At your request, we will also provide these and other patient services that you may need.

  • Professional review of the selected hospital
  • Professional review of the selected doctor
  • Professional review of your treatment plan
  • Professional review of your care management plan

These professional reviews will be done by specialty physicians or surgeons, registered nurses or care managers as appropriate in advance of travel. Similar reviews will be done post treatment as needed or requested.

  • Expert review of bills paid to hospital, medical tourism company and/or insurer
  • Notification to embassy or other appropriate legal entity in certain circumstances if required
  • Monitor your treatment progress at your destination to ensure your medical treatment and care is proceeding as planned
  • Advise your family or other contacts of your daily progress

Upon registration with the MTQUA Medical Travel Patient Registry, you will be given contact information for an MTQUA representative accessible at your medical destination 24 hours a day, 7 days a week.

Medical travel companies, insurers and other medical tourism providers may also register their international patients with the MTQUA Medical Tourist Patient Registry.

Register now for MTQUA Medical Travel Patient Registry.


There is no charge to register.
[contact-form 5 “MTQUA Medical Travel Patient Registry”]