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Shanghai Hong Yue Healthcare Management Company gets international medical tourism certification from US MTQUA.

Posted by Caroline Bodanis on December 4, 2016 | Comments Off

FOR IMMEDIATE RELEASE

Shanghai Hong Yue Healthcare Management Company gets international medical tourism certification from US MTQUA.

Shanghai Hong Yue Healthcare Management Company provides high quality medical tourism support and services to people seeking medical treatment outside China.

December 1, 2016 – Shanghai and Scottsdale, Ariz. – Medical Travel Quality Alliance MTQUA has awarded international medical tourism certification to medical travel facilitator and service company Shanghai Hong Yue Healthcare Management Company.

“When Chinese medical tourists go abroad, they should not be treated like ordinary patients,” said Julie Munro, MTQUA president. “When you are in a strange land, away from family and community, you want confidence that the hospital and doctors will look after you. With Shanghai Hong Yue Healthcare Management Company planning your medical trip, you can be sure you will get an international standard of treatment, care and services, and good results at the hospital or treatment center.”

Shanghai Hong Yue Healthcare Management Company underwent a months-long evaluation that included in-depth interviews and a formal review of its operations, processes and procedures against international standards of quality in 10 non-clinical areas that directly influence a medical traveler’s wellbeing and outcomes.

The MTQUA evaluation team considered how the company manages a medical tourist through the inquiry process, intake and treatment planning, and care management after discharge. It reviewed the company’s website and internet marketing, communications procedures, privacy and security measures, multicultural sensitivity, and care support services and business practices that influence the quality of treatment and care a medical tourist receives.

Hospitals, clinics and agencies in more than 20 countries are certified by MTQUA.

Shanghai Hong Yue Healthcare Management Company (http://www.hyitravel.com) is a medical tourism facilitator providing planning and support services to residents of China.

Medical Travel Quality Alliance (MTQUA, https://mtqua.org), an independent international organization founded in 2009 to promote the special safety and quality needs in treatment and care of medical tourists, publishes the Top 10 World’s Best Hospitals For Medical Tourists™ and Best Practices in Medical Tourism. Medical tourism certification from MTQUA is the only global certification program for hospitals, clinics, agencies, and related services and providers.

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Jordan’s Specialty Hospital gets MTQUA international medical tourism certification.

Posted by Caroline Bodanis on November 18, 2016 | Comments Off

FOR IMMEDIATE RELEASE

Jordan’s Specialty Hospital promises medical tourists a new reason to trust its quality with MTQUA international medical tourism certification.

Specialty Hospital, Amman, shows commitment to excellence in health care in becoming the country’s first internationally certified hospital for medical travelers through Medical Travel Quality Alliance.

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November 21, 2016 – Amman and Scottsdale, Ariz. – One more reason medical tourists can trust Specialty Hospital, Amman to deliver quality of care is it has become Jordan’s first health care provider to achieve international medical tourism accreditation from the US-based Medical Travel Quality Alliance MTQUA.

“Acquiring MTQUA certification is another distinction on our quality journey and increases a patient’s trust and loyalty and at the same time it improves patient satisfaction. And because this certificate looks at the critical areas that a medical tourists need, when we achieve this award it will ensure that our services will meet and exceed our medical tourists’ expectations,” said Dr. Fawzi Al-Hammouri, the hospital’s CEO & General Manager.

Specialty Hospital underwent a months-long evaluation that included in-depth interviews and a formal review of its operations, processes and procedures against international standards of quality in 10 non-clinical areas that directly influence a medical traveler’s wellbeing and outcomes.

Hospitals, clinics and agencies in more than 20 countries are certified by MTQUA.

“Specialty Hospital is an outstanding health care facility that has shown us it understands the different and special needs that international patients have when they come for treatment as medical tourists,” said Julie Munro, president of MTQUA, in awarding medical tourism certification for the hospital. “Its International Patients Office is highly organized and responsive to the challenges posed by caring for foreign patients.”

The MTQUA evaluation team reviewed how the hospital manages a medical tourist through the inquiry process, intake and treatment, and care management after discharge. It reported on the hospital’s website and internet marketing, communications procedures, privacy and security measures, multicultural sensitivity, International Patient Services department, care support services and certain operations and business procedures that influence the quality of treatment and care a medical tourist receives.

“Medical tourists are not ordinary patients, and they are not typical tourists,” added Ms. Munro. “When they are in a strange land, away from family and community, they need to know they will get an international standard of care at the destination.”

More information about Specialty Hospital.

Specialty Hospital (https://www.specialty-hospital.com/en/) is a leading private teaching hospital providing high quality medical services to Jordanians and foreign patients. Officially inaugurated under Royal patronage in 1993, the hospital has 265 beds, 90 resident doctors, 343 nurses and 700 consultants. It has served more than 4.6 million patients from Jordan and 83 nationalities. Around 40% of Specialty Hospital admissions are non-Jordanians.

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Contact:
Caroline Bodanis caroline@mtqua.org
Telephone (USA) +1 602-635-4664 (Thailand) +66 85 902 4500

World’s Best Hospitals for Medical Tourists

Posted by Caroline Bodanis on November 16, 2016 | Comments Off

世界上最好的医院

Why Choose the World’s Best Hospitals for Medical Tourists?

Lanka Hospitals is first in Sri Lanka to achieve MTQUA international medical tourism certification.

Posted by Caroline Bodanis on September 14, 2016 | Comments Off

FOR IMMEDIATE RELEASE

Lanka Hospitals is first in Sri Lanka to achieve MTQUA international medical tourism certification.

Lanka Hospitals, Colombo shows leadership in health care quality by becoming the country’s first internationally certified hospital for medical tourists through Medical Travel Quality Alliance.

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September 15, 2016 – Colombo and Scottsdale, Ariz. – Lanka Hospitals has become Sri Lanka’s first health care provider to achieve international medical tourism accreditation from the US-based Medical Travel Quality Alliance (MTQUA).

“We have been most impressed with Lanka Hospitals’ medical and support teams during the certification process,” said Julie Munro, president of MTQUA, in awarding medical tourism certification for the hospital. “It is ready to take leadership in helping move forward Sri Lanka’s medical tourism sector.”

Lanka Hospitals underwent a months-long evaluation that included in-depth interviews and a formal review of its operations, processes and procedures against international standards of quality in 10 non-clinical areas that directly influence a medical traveler’s wellbeing and outcomes. Hospitals, clinics and agencies in more than 20 countries are certified by MTQUA.

“Sri Lanka being a tourist destination, has now embarked on a journey of attracting tourism to earn foreign revenue. Lanka Hospitals is fulfilling all international standards because we want to place the hospital and country among the top medical tourism providers,” said Dr. Sarath Paranavithana, Chairman, Lanka Hospitals.

Lanka Hospitals (https://www.lankahospitals.com), since 2002, has been at the forefront in advancing Sri Lanka’s health care services and is considered the best facility in the country. It is accredited by the Joint Commission International. Spread over 350,000 square feet with 7 acres of landscaped garden, it is an 11-storey 350-bed multi-specialty tertiary care hospital offering a complete range of the latest diagnostic and high-end medical technology. It has a helipad and is the only private medical facility in Sri Lanka equipped for air-ambulance services with the capability of providing medical support during transfers.

More information about Lanka Hospitals.

Download PDF Press Release

Contact:
Caroline Bodanis caroline@mtqua.org
Telephone (USA) +1 602-635-4664

7 trends to watch in medical tourism in 2016

Posted by Julie Munro on March 4, 2016 | Comments Off

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7 trends to watch in medical tourism in 2016 – a baby boom, hot new destinations, and ethics – from industry leader Medical Travel Quality Alliance.

March 2, 2016 – Bangkok and Scottsdale – A global baby boom in 2016 is one of seven trends and issues that will affect the medical tourism industry this year, according to industry leader Medical Travel Quality Alliance (MTQUA, https://mtqua.org)

“This will be a very interesting year. Prepare for a baby boom in medical tourism and plenty of debate around the kind of treatment medical travelers get in hospitals, and by doctors and agents,” says Medical Travel Quality Alliance president Julie Munro.

Download PDF release.

Americans will be looking for baby surrogates in countries from Cambodia to Ukraine; Chinese will be looking to America for surrogates and as a place to give birth; and everyone from Australians to Zambians will be asking for gender selection along with advanced and leading edge fertility treatments.

Some agencies and clinics, especially in Bangkok and California, are already preparing to handle up to 300 patients a month.

“Established agents are going bankrupt, there’s talk of corruption and questionable practices. I expect to see hot debates over ethics and medical traveler rights, especially considering the recent treatment of medical tourists by the Dominican Republic,” says Munro.

MTQUA, a key industry player, providing medical travel certification and standards, medical travel advisories, best practices, and medical traveler bill of rights, identifies these seven key trends and issues for the medical tourism industry for 2016.

1. A medical tourism baby boom.

Traditional fertility treatments, commercial surrogacy contracts, and “birthright” tourism will all see greater numbers mainly because Chinese couples now can have more than one child per family. Many Chinese, Brits, Americans and Australians will also be exploring gene editing, three-person embryo procedures, and other emerging ethically-borderline processes.

2. Demand for guarantees by patients and doctors.

Bankruptcies, rumors of FBI investigations, charges of patient trafficking make medical travelers more careful in choosing facilitators and providers.

3. Growing questions about the quality of results.

The first medical travel advisory on the medical tourism industry, from MTQUA, made many people ask if enough is being done to protect medical tourists from higher risk to their safety and lower quality of care and outcomes.

4. Medical travel specialization in degree and diploma programs at universities and colleges.

Gulf Medical University in Ajman, UAE is among the first to offer formal courses in aspects of medical tourism.

5. The next “hot” medical travel destinations.

As Cuba opens up to American tourists, medical tourism promoters and bloggers are already claiming it is a great treatment choice for medical travelers. Not so fast, say the Cayman Islands and Iran.

6. Slowing of outbound government-sponsored medical travel.

Governments sponsoring outbound medical tourists, such as Dubai, Saudi Arabia, Kazakhstan and Nigeria are cutting back medical travel budgets, searching for cheaper alternative destinations and demanding better clinical outcomes.

7. Certification and accreditation confusion.

Certification and accreditation programs generally suggest that industry leaders have arrived at a consensus for standards and best practices. In medical tourism, this is not the case so far, though progress continues to be made.

The detailed trends report may be found here.

Medical Travel Quality Alliance (MTQUA, https://mtqua.org/), founded in 2009, is an independent international organization that develops and promotes the highest standards of excellence in delivering treatment and care to medical travelers and health tourists. It certifies hospitals, clinics and medical travel service providers worldwide for safety and quality in support of treatment, care and services for medical tourists, and issues an annual list of the Top 10 World’s Best Hospitals for Medical Tourists^TM.

CONTACT:
Caroline Bodanis
Email caroline@mtqua.org
Telephone (USA) +1 602-635-4664, (Thailand) +66 85 902 4500

medical tourism