Medical travelers require many services to support and ensure successful outcomes for medical treatment and procedures.
MTQUA offers these service listings to those who provide support for medical travelers and health tourists. Anyone who uses the services of these and other service providers and has a problem is encouraged to contact us about their concerns. If we can help to resolve the matter, we will be happy to do so.
What does certification bring to your medical tourism program?
This mark of quality in medical tourism is your declaration that your facility or service meets established criteria for the safety and excellence of an international patient’s medical journey.
Apply for certification.
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You show you are committed to achieving excellence and the best quality for medical tourists.
Medical tourism certification by MTQUA demonstrates your dedication to “quality first” and your commitment to producing the best outcome possible for your patients and clients for which the MTQUA brand is recognized around the world.
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You have independent third party verification of the quality of your medical tourism program.
Medical tourism certification by MTQUA is a worldwide declaration of independent third party endorsement for your practice or services in medical tourism. MTQUA is not tied to any special interests of health insurers, attorneys or health care management systems.
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You meet international standards based on actual experiences of medical tourists and providers.
MTQUA certification standards were four years in the making. The standards committee is led by practitioners with more than thirty years combined practical patient and provider experience: a medical travel facilitator of a leading medical tourism company, a director of hospital international patient departments, and a disciplinary judge with power to take away physicians’ right to practice. As expatriates, committee members and their families have had many episodes of medical treatment and care as medical tourists and international patients.
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You are trusted by medical tourists and those who refer them.
Patient-doctor relationships, medical tourist and provider relationships are built on trust. This trust is earned when you follow meaningful international care and service protocols that lead to better treatment, better care, and better outcomes.
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You are a preferred medical or service provider.
MTQUA certification places your hospital, clinic, practice or service on the “preferred” list of those seeking care or referring patients for care such as international insurance and assistance companies.
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You are part of a worldwide network of quality providers and services in medical tourism.
Certification is offered to all providers and services that have a medical tourism program. This includes hospitals, clinics and medical tourism companies. It also includes hotels, travel agents, medical travel insurance providers and others with a like-minded approach to delivering quality in services and care to medical tourists. This network of trusted partners extends the quality of your program and services.
Apply for certification.
What is medical tourism certification from MTQUA?
How to get certified.
Download the Guide to Medical Tourism Certification.
Medical tourism certification is independent third party recognition that the non-medical services of your hospital, clinic or business meet the international standard of excellence for care and services to international patients and medical tourists.
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Trusted
By certifying the non-clinical operations, processes and protocols of your hospital, clinic or service, you are declaring to patients around the world that they can trust you to provide the high quality services and care management that promote good results.
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Preferred
Insurance providers, assistance companies and referring physicians seek out medical tourism certified businesses to be their “preferred” providers, knowing they can expect their patients and clients to receive a specific high level of care management and services.
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Patient-centered
MTQUA certification is not a certification of medical quality. It is patient-centered and guided by principles aimed at ensuring a good outcome for each medical tourist. It complements an organization’s medical practices and enhances its ability to provide consistent, world class medical treatment and care management.
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International Standard
Consumers and referrers anywhere in the world can easily identify and compare service providers worldwide that have been approved for their quality of treatment and care services against a rigorous international standard.
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Best Practice
Certification helps identify the strengths and improve the weaknesses in your operations. Throughout the evaluation process, you receive practical suggestions and useful tools that will enrich the overall patient experience and benchmark your business processes against other medical tourism service providers around the world.
Apply for certification.
Who is eligible to be certified?
All entities that offer direct-to-consumer medical tourism-related services or support are eligible for certification.
- hospitals
- clinics
- treatment centers
- medical tourism companies and facilitators
- medical tourism brokers and agents
- care management companies
- physician practices
- alternative health care providers
- hotels and resorts with recovery services
- travel agencies
- emergency services
- air and ground transportation companies
Apply for certification.
What are the benefits of certification by MTQUA?
How to get certified.
Download the Guide to Medical Tourism Certification.
Apply
You may apply for Medical Tourism Certification here. The brief application form asks about the medical tourism related services you provide, and how long you have been doing so.
Pay fees and schedule the review
When your application form is received, you will receive further details and a request for payment of the certification fee. After we receive your fee, we will schedule dates for the review process.
The complete schedule of fees is found in the Guide To Medical Tourism Certification.
Complete the evaluation
The evaluation team appraises your operations and processes through telephone interviews, document verification, examination of activities and procedures, and other practical indicators of the medical tourism related services you provide. Telephone interviews, verifications, reviews and/or training will be carried out in English. You may arrange translation.
The evaluation is a collaborative process. It is as much a review of operations and procedures as it is an opportunity for an information exchange, discovering your superior practices and areas for improvement, and learning from best practices of other organizations.
Our evaluating team reviews selected processes areas, as applicable, and may include the following areas:
- Protocols And Outcomes For Medical Travelers
- International Patient Management And Continuity Of Care
- International Patient Marketing
- Website
- Attention To The Unique Needs Of The Medical Traveler
- Patient Safety And Security
- Transparency
- Value For Services
- Partnerships, Alliances And External Support
Receive Medical Tourism Certification
Congratulations! The evaluation process is usually completed within two to three weeks after we receive your application. Once your facility or business has satisfactorily completed the evaluation, it is deemed to have met the international standard of excellence for care and services to international patients and medical tourists.
The silver and blue certification seal designating your facility or business as Medical Travel Certified will be issued and is granted for a period of not more than two years.
Apply for certification.
What is medical tourism certification from MTQUA?
Download the Guide to Medical Tourism Certification.
What are the benefits of certification by MTQUA?
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