medical traveler

MTQUA Medical Travel Patient Registry service

Rest assured of your safety and quality of treatment -and care

Medical Travel Quality Alliance offers this confidential service to medical tourists, their families and loved ones, and their home-based doctors as assurance a patient’s medical treatment and care is proceeding as planned.

Confidential support

The information you provide stays in our private, secure database, to be used only when those you have named ask for our assistance.

Register now.

When you register your intended plans as a medical traveler with the MTQUA Medical Travel Patient Registry, you are not alone on your medical travel journey. If your family, friends and loved ones have any concerns, if your communications with them are broken, if you have any sort of problem, we are there for you. A number to call, a person to speak with, 24 hours a day, seven days a week during your medical travel.

Additional registry services

At your request, we will also provide these and other patient services that you may need.

  • Professional review of the selected hospital
  • Professional review of the selected doctor
  • Professional review of your treatment plan
  • Professional review of your care management plan

These professional reviews will be done by specialty physicians or surgeons, registered nurses or care managers as appropriate in advance of travel. Similar reviews will be done post treatment as needed or requested.

  • Expert review of bills paid to hospital, medical tourism company and/or insurer
  • Notification to embassy or other appropriate legal entity in certain circumstances if required
  • Monitor your treatment progress at your destination to ensure your medical treatment and care is proceeding as planned
  • Advise your family or other contacts of your daily progress

Upon registration with the MTQUA Medical Travel Patient Registry, you will be given contact information for an MTQUA representative accessible at your medical destination 24 hours a day, 7 days a week.

Medical travel companies, insurers and other medical tourism providers may also register their international patients with the MTQUA Medical Tourist Patient Registry.

Register now for MTQUA Medical Travel Patient Registry.


There is no charge to register.
[contact-form 5 “MTQUA Medical Travel Patient Registry”]

Recovery hotels, recovery resorts, care managers and visiting nurses

Often, care must continue after the official discharge from the hospital or the surgeon’s care. The medical traveler is well advised to make sure that a professional care manager remains in charge during this particularly vulnerable time. It can make the difference between an excellent treatment outcome, and treatment that is compromised.

We distinguish between recovery hotels and recovery resorts. Some hotels now advertise themselves as recovery facilities when actually they do very little extra for the guest who is a medical traveler. Some will not charge for the hotel room for the one or two nights the patient is overnight in hospital. Some will offer a staff member to call on you once a day to check up on you.

Recovery resorts are much more than this. The best recovery resorts are certified by MTQUA to meet a certain standard that includes, among other features, wheelchair accessible rooms and bathrooms, nurse or trained care manager on staff or on call for the patient, transportation for doctor and hospital visits and physical rehab appointments, special diets, special beds if needed.

Recovery resorts

 

Recovery hotels

 

Care professionals

Getting outstanding medical treatment abroad of the best quality and highest standards

What creates outstanding medical treatment abroad?

When MTQUA representatives review hospitals for our annual list of World’s Best Hospitals for Medical Tourists, these are some of the criteria considered. These are not listed in their order of importance.

1. Medical quality and outcomes

2. International patient communication and care management

3. International patient marketing

4. Value for service

5. Patient safety and security

6. Transparency and disclosure

7. Attention to other unique needs of the medical traveler

8. Website

9. Management

10. Partnerships, alliances and external support

See the Top 10 list of World’s Best Hospitals for Medical Tourists

How to get the best care and best value in medical tourism

Medical tourists have a world of choice in health care and are taking advantage of this. But the information they have to base their choices on is often bewildering, confusing, and wrong.

Patients looking for medical care and treatment abroad need accurate up-to-date and reliable information. Whether a website or a medical tourism company can provide the sort of information that will answer concerns about best quality or high standards of patient safety and care management is often a concern.

Some patients now consider accreditation status and word of mouth recommendations before they make their choice of hospital, and that’s a definite improvement over relying only on the internet for information or choosing the lowest cost.

Issues such as patient safety and security, international patient operations and protocols, marketing integrity, transparency and facilitator review should be weighed heavily in any selection of hospital by the medical traveler.

To get the best value and care from going abroad for treatment to the best hospitals or other hospitals in the best medical destinations, MTQUA recommends that medical tourists consider using a qualified medical travel company or care manager who has professional trained facilitators or agents on site to take care of any circumstances that may arise, medical or otherwise.

Best medical destinations selected for medical tourists by MTQUA and medical tourism companies

Not all medical destinations are suitable for your needs. Here are questions to ask when choosing to travel for medical treatment.

Do you work in a medical destination not listed here? Tell us about it.

Protect medical tourists with MTQUA Medical Travel Patient Registry service

Tell the embassy, in case of a medical tourism emergency

Medical travelers who have chosen to undergo in another country a major procedure in which they may be placed under general anesthesia should inform their embassy where they will be, should anything unplanned occur. With proper planning and preparation, such an unexpected occurrence is rare.

Privacy

Even if the intention of having the treatment abroad is to protect one’s privacy, it is important that medical tourists not act foolishly. Those who may not want to inform their embassy of their medical plans may, as an alternative, register confidentially with the MTQUA Medical Travel Patient Registry.

Register with the MTQUA Medical Travel Patient Registry service

The MTQUA Medical Travel Patient Registry is a confidential service provided free to patients and their families and primary care doctors, to medical travel companies and to other medical tourism providers as assurance a patient’s medical treatment and care is proceeding as planned. Register now.

At your request, we will provide any of the following services:  physician review of the selected hospital, the selected doctor, the treatment plan and the care management plan, either in advance of travel or post treatment; expert review of hospital bill and/or medical tourism company bill and/or insurer’s payment notice; notification to embassy or other appropriate legal entity in certain circumstances.

Upon registration with the MTQUA Medical Travel Patient Registry, you will be given contact information for an MTQUA representative accessible at your location 24 hours a day, 7 days a week.

Register now for MTQUA Medical Travel Patient Registry. Registration is free.

Emergency assistance

In case of a medical emergency that occurs to a medical tourist, we will assist all parties, working with providers, insurers, family, evacuation service and embassy personnel as needed to resolve the emergency. We can provide medical travel escorts if needed.

Note: please don’t call if you fall off a motorcycle after beach bar hopping and end up in a hospital emergency. But… if you have a poor medical outcome or complaint after planned medical treatment, we’re happy to help as we can.